Do you offer free shipping? Yes — I love being able to offer free standard UK shipping. It’s my little way of making your shopping experience feel that bit easier and more joyful.

How long will my order take to arrive? Standard items are usually processed within 1–3 working days. Bespoke pieces take a little longer because they’re made especially for your little one — usually between 2–4 weeks. I’ll always keep you updated so you never feel left wondering.

Can I return an item? Of course. Standard, non‑bespoke items can be returned within 14 days as long as they’re unworn and in their original condition. I want you to feel completely happy with your order.

Can I return a bespoke or made‑to‑order piece? Because bespoke items are created just for you, they can’t be returned unless they arrive damaged or faulty. If anything is ever wrong, please reach out — I’ll always do my best to help.

How do I choose the right size? If you’re unsure, you’re always welcome to message me. I’m more than happy to guide you based on the style, your little one’s age, and how you’d like the outfit to fit.

What if I’m unsure about measurements? Just ask — truly. I know it can feel overwhelming choosing special‑occasion clothing, and I’m here to make it easier.

How do I care for my baby’s outfit? Most pieces can be gently machine‑washed, but I’ll always include care instructions with your order. If you ever need advice, just send me a quick message.

Can I request small changes to a design? Yes — that’s one of the joys of bespoke clothing. If you’d like a tweak or a personal touch, just let me know and I’ll see what’s possible.

Can I contact you if I’m unsure about anything? Always. Whether you have a question, a worry, or just want reassurance before ordering, I’m here for you.